Shipping policy
Shipping Policy
At Rove Industries, we aim to deliver your orders safely and as quickly as possible. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Timeline
Estimated delivery timelines may vary depending on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Please note that delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- We may offer free shipping on selected products or promotional campaigns.
- Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation message/email with a tracking link to monitor your shipment in real time.
Delayed or Lost Shipments
While we work with trusted logistics partners, delays can occasionally happen. If your order has not arrived within the estimated timeframe, please contact our support team and we will assist you at the earliest.
Incorrect Address
Please ensure that your shipping address and contact details are correct while placing the order. Rove Industries will not be responsible for delivery issues caused by incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos/videos of the package and product so we can investigate and resolve the issue.